Privacy Policy for Allinone
 

Effective Date: May 2025
 

1. Introduction

Welcome to Allinone. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services through the Allinone app and website.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Location Permission Policy

Allinone requires foreground and background location access to function properly. This permission is essential to:

• Provide nearby driver services based on your real-time location
• Enable location-based features to operate smoothly
• Ensure seamless parcel delivery and ride experience

We do not share your location data with third parties or use it outside the scope of our app functionalities. If you deny this permission, certain features may not work correctly.

3. Contact List Permission Policy

The Allinone and Allinone Driver apps request access to your contact list solely for enabling the SOS emergency feature. This allows:

• Users and drivers to add trusted contacts to the SOS list
• Quick one-click emergency calling to a friend, family member, or admin
• Enhanced safety during rides or deliveries

Your contact data is not shared, stored externally, or used for any marketing purpose.

4. Definitions

• Service: The mobile app and website operated by Allinone (https://allinone.rauapp.com)
• Personal Data: Information that can identify you (e.g., name, email, phone)
• Usage Data: Automatically collected data (e.g., app usage, session duration)
• Cookies: Small files stored on your device to enhance your experience
• Data Controller: We, Allinone, determine how and why your data is processed
• Data Processors: Third parties processing data on our behalf
• User/Data Subject: You, the individual using our Service

5. Types of Data Collected

Personal Data

We may collect:

• Name, email, phone number
• Address, city, state, ZIP, country
• Location data (with permission)
• Contact list (with permission)
• Cookies and device data

Usage Data

Includes:

• IP address, browser type, OS
• Date/time of access
• App usage stats and crash reports

6. Use of Data

We use collected data to:

• Operate and maintain our services
• Enable user safety features (like SOS)
• Provide customer support
• Notify about service changes or updates
• Conduct app analytics and improvements
• Comply with legal obligations
• Send marketing communications (opt-out anytime)

7. Retention of Data

We retain your data only for as long as necessary for the purposes outlined in this policy. Some data may be retained longer to comply with legal or security obligations.

8. Transfer of Data

Your data may be transferred to and processed in countries where data protection laws differ. By using our service, you consent to such transfer, ensuring adequate protection and secure handling.

9. Disclosure of Data

We may share your data only:

• With legal authorities if required
• During company acquisition or merger
• With service providers supporting our platform
• With your explicit consent
• To protect rights, safety, or prevent fraud

10. Security of Data

We prioritize your data security using commercially acceptable means. However, no system is completely secure, and we cannot guarantee 100% protection.

11. GDPR Rights (For EU/EEA Users)

If you're in the EU/EEA, you have the right to:

• Access, update, or delete your data
• Restrict or object to processing
• Withdraw consent at any time
• File a complaint with your local data authority

To exercise your rights, contact us at: +91 80056 52431

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

 Allinone
Sector 3, Near Ashirward Complex,
Bharatpur, Rajasthan 321001
📞 Phone: +91 80056 52431